NHTSA complaint: 2001 LINCOLN LS — STEERING
WE OWN A 2001 LINCOLN L.S.. WHILE MAKING A RIGHT HAND TURN IN A CURVE LAST NIGHT I HEARD A LOUD CRACKING SOUND COME FROM THE DRIVERS SIDE FRONT SUSPENSION. INSTANTLY THE DRIVERS SIDE FRONT END DROPPED CAUSING ME TO LOSE CONTROL OF THE STEERING. SNATCHED THE STEERING WHEEL HARD TO THE LEFT OUT OF MY HANDS CAUSING ME TO CROSS OPPOSING TRAFFIC INTO A DITCH SLIDING INTO THE FRONT OF A CONCRETE PIPE LEADING UNDER THE STREET. WHILE APPLYING THE BRAKES IN THE GRASS CAR SMASHED INTO THE EDGE OF THE CONCRETE PIPE. HAD CAR BROUGHT TO OUR HOME. JACKED UP DRIVERS SIDE FRONT THIS MORNING AND FOUND THE LOWER BALL JOINT HAD CAME OUT OF THE LOWER CONTROL ARM IT IS BUSTED AS WELL AS THE TIRE, RIM, FRONT STEEL CROSS MEMBER THAT MOUNTS THE LOWER CONTROL ARM IS BENT. WIPED OUT THE OIL PAN CAUSING ALL THE OIL TO LEAK OUT ALSO DAMAGING THE REAR LOWER CONTROL ARM MOUNT WHICH IS ALUMINUM. PLUS BUSTING THE FRONT BUMPER COVER/ LOWER AIR DAM. DRIVING LIGHTS. CANNOT FIND IF OUR CAR WAS RECALLED AND FIXED PER YOUR RECALL CONCERNING IMPROPERLY TIGHTENED LOWER BALL JOINTS. UNABLE TO FIND ANY INFORMATION FROM FORD MOTOR COMPANY NORTH AMERICA. NOW WE ARE WITHOUT A CAR TO GET TO WORK. NOW WE HAVE NO IDEA HOW TO PROCEED. LUCKILY THERE WERE NO ON COMING CARS AVOIDING A HEAD ON CRASH. THIS IS MY WIFE'S CAR WHICH MY CHILDREN RIDE IN. LOOKED AT PASSENGER SIDE LOWER BALL JOINT AND IT LOOKS TO BE COMING OUT OF THE LOWER CONTROL ARM AS WELL. CAR IS IN DRIVE WAY WITH BOTH FRONT TIRES REMOVED SITTING ON JACK STANDS. *
National Highway Traffic Safety Administration — Office of Defects Investigation