# 2007 MERCEDES BENZ ML350 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `1011187` · 2013-09-20 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES BENZ
- **Model:** ML350
- **Year:** 2007
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 63,000
## Narrative
TL*  THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WARMER WAS ACTIVATED AND THERE WAS A BURNING SMELL EMITTED AS THE TEMPERATURE BECAME EXTREMELY HOT. THE DEFECT RESULTED IN A BURNED HOLE IN THE SEAT CUSHION AND THROUGH THE CONTACT'S CLOTHING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE SEAT BACK WARMER WAS FAULTY AND THEY WOULD NEED TO PERFORM FURTHER INVESTIGATIONS TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.    UPDATED 11/4/13*CN  UPDATED 11/14/13*JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*