TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, ANOTHER VEHICLE UNEXPECTEDLY TRAVELED INTO THE SAME LANE AND CRASHED INTO THE FRONT END OF THE VEHICLE. THE CONTACT'S VEHICLE SWERVED OFF THE ROAD, INTO A DITCH AND THEN WENT AIRBORNE. THE VEHICLE LANDED ON THE ROOF OF THE SECOND VEHICLE THAT WAS INVOLVED IN CRASH. THE AIR BAGS FAILED TO DEPLOY DURING THE IMPACT. A POLICE REPORT WAS FILED. THE CONTACT AND FRONT SEAT PASSENGER SUFFERED FROM SEVERE INJURIES TO THE KNEES, ARMS AND SPINE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V291000 (AIR BAGS) AND THE CONTACT'S VIN WAS INCLUDED IN THE RECALL, HOWEVER THE VEHICLE HAD NOT BEEN PREVIOUSLY SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.