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2012 CHEVROLET IMPALA — STEERING

fire · 1012362 · 2013-09-26

Vehicle

Make
CHEVROLET
Model
IMPALA
Year
2012
Manufacturer
General Motors, LLC
Component
STEERING
Miles at failure
33,000
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY VEHICLE'S STEERING WENT OUT OF NO WHERE AS I WAS PULLING INTO A STORE. THERE WAS A STRONG SMELL COMING THROUGH THE AIR VENTS, AND VERY THICK SMOKE COMING FROM UNDER THE HOOD. I WAS UNABLE TO CONTROL THE VEHICLE AND HAD TO STOP TO INSPECT THE VEHICLE. I OPENED THE HOOD AND WAS OVERCOME BY SMOKE. I ENDED UP RESORTING TO CALLING A TOW TRUCK. I TOOK THE VEHICLE TO A LOCAL CHEVROLET DEALER AND WAS TOLD MY VEHICLE WAS INVOLVED IN AN ACCIDENT AND THIS WAS A RESULT OF THE ACCIDENT. MY VEHICLE WAS INVOLVED IN A MINOR ACCIDENT 3 MONTHS PRIOR. THE CURRENT ISSUE THE DEALER SAID I HAD, WAS THAT THE CATALYTIC CONVERTER WAS EMITTING HEAT AND THE POWER STEERING HOSE HAD BURNED AND LEAKED FLUID ONTO THE CATALYTIC CONVERTER. THEY REFUSE TO FIX IT. I TOW THE CAR BACK TO THE SHOP THAT ORIGINALLY REPAIRED IT. THEY CONTACTED MY INSURANCE AND WERE INFORMED THAT THERE WAS A PREVIOUS RECALL FOR THIS ISSUE IN THE 2012 CHEVROLET IMPALA. ON 8/11 A RECALL WAS ISSUED. THIS WAS DUE TO THE POWER STEERING HOSE BEING ROUTED TOO CLOSE TO THE CATALYTIC CONVERTER AND THE HEAT WAS BURNING THE HOSES. THIS WAS CAUSING ENGINE COMPARTMENT FIRES. MY VEHICLE WAS MANUFACTURED 2 MONTHS AFTER THE RECALL. I BOUGHT THE VEHICLE IN APRIL 2013 WITH 29K MILES. IT NOW HAS 33K MILES AND THE DIAGNOSIS GIVEN BY THE DEALER IS IDENTICAL TO THE DIAGNOSIS FOR THE RECALL. BUT I AM TOLD THAT MY VEHICLE WILL NOT BE FIXED AS IT DID NOT FALL UNDER RECALL AND ARE BLAMING THE REPAIR DONE BY THE COLLISION CENTER. I BELIEVE TH

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10545475
Machine
JSON-LD · Markdown