# 2012 BUICK REGAL — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
> NHTSA complaint `1012500` · 2013-09-26 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BUICK
- **Model:** REGAL
- **Year:** 2012
- **Manufacturer:** General Motors, LLC
- **Component:** SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- **Miles at failure:** 8,000
## Narrative
OUR NECKS BEGAN TO HURT ABOUT A FEW WEEKS AGO. BEFORE THEN WE HAD NOT DRIVEN THE CAR OFTEN OR FOR LONG DURATIONS. THEN THE MORE WE WERE IN THE CAR, E.G. A 5 DAY TRIP TO AND FROM NEW ORLEANS, THE MORE WE HAD NECK DISCOMFORT. INITIALLY WE THOUGHT IT COULD BE OTHER ACTIVITY BEING THE CAUSE.     BUT TODAY, AFTER SEEING INFORMATION AND ILLUSTRATIONS ON THE INTERNET, WE FEEL THAT THE ANGLE OF THE HEADREST ON THE SEAT BACKS IS IMPROPER AND THE CAUSE OF THE PROBLEM. WHAT TO DO?    IS THERE A "RECALL" ON THIS MATTER?    SINCERELY,   *JS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*