← NHTSA complaints

2011 JEEP GRAND CHEROKEE — STRUCTURE:BODY

crash · 1016738 · 2013-10-21

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2011
Manufacturer
Chrysler (FCA US, LLC)
Component
STRUCTURE:BODY

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

BACK IN JUNE 2012 I BEGAN EXPERIENCING PROBLEMS WITH MY VEHICLE. THE VEHICLE WAS GIVING A HARD START AND STALLING WHILE DRIVING. THE VEHICLE HAS BEEN BACK AND FORTH TO THE DEALERSHIP FOR THESE PROBLEMS AND AS A RESULT THE HARD START IS THE ONLY THING THAT WAS FIXED. IN MAY 2013 THE DEALERSHIP INSTALLED A DEVICE CALLED THE STARMOBILE TO MONITOR THE VEHICLE TO SEE WHAT CAUSES THE VEHICLE TO SHUT DOWN. UPON TAKING IT OFF THEY TOLD ME THE DEVICE DID NOT READ HOWEVER, THE PROBLEM SEEMED TO BE FIXED. ABOUT 2 MONTHS LATER, IT CAME RIGHT BACK TO HAUNT ME THE VEHICLE BEGAN SHUTTING DOWN AGAIN. ON THE MORNING OF 10/21/13, THE VEHICLE SHUTDOWN AND CAUSE ME TO RUN IN THE BUSHES AS A RESULT. IF THIS WAS TO HAPPEN ON THE MAIN ROAD I WOULD END UP IN SOMEONE'S VEHICLE AND WOULD OF HAD TO PAY FOR REPAIRS FOR BOTH MY VEHICLE AND THE OTHER PERSON VEHICLE. HELP HELP HELP THAT'S ALL I AM ASKING FOR. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10548672
Machine
JSON-LD · Markdown