NHTSA complaint: 2012 CHRYSLER TOWN AND COUNTRY — STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHENEVER ACCESSING THE POWER LIFTGATE WITH THE KEY FOB, THE DOOR WOULD CLOSE ABRUPTLY. THE CONTACT SUSTAINED A BRUISE TO THE RIGHT LEG BECAUSE OF THE DOOR FAILURE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V191000 (EQUIPMENT) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
National Highway Traffic Safety Administration — Office of Defects Investigation