NHTSA complaint: 2007 TOYOTA HIGHLANDER HYBRID — AIR BAGS
I WAS IN A HEAD-ON COLLISION PROCEEDING THROUGH AN INTERSECTION WHEN A TOYOTA CAMRY TURNED LEFT IN FRONT OF ME AND AT THE LAST MINUTE TRIED TO CORRECT BACK TO AVOID ME; BUT WAS UNABLE TO AND HIT ME WITH THE PASSENGER'S FRONT CORNER OF THEIR VEHICLE DIRECTLY INTO THE FRONT BUMPER OF MY TOYOTA HIGHLANDER HYBRID, MORE TOWARDS THE DRIVERS SIDE. BOTH CARS WERE TOTALED AND ALL OF THE CAMRY'S AIR BAGS DEPLOYED BUT NONE OF MINE DEPLOYED. BOTH MYSELF AND MY PASSENGER WERE BADLY INJURED AND ARE STILL IN TREATMENT 5 MONTHS LATER (AT THE TIME OF MAKING THIS REPORT). I JUST RECEIVED NEW INFORMATION REGARDING MY INJURIES AND SOME MIGHT BE PERMANENT INCLUDING A CLOSED HEAD INJURY AND SPINAL INJURIES. BASED ON SPEAKING WITH MANY PEOPLE ABOUT THIS ACCIDENT THEY ARE ALL SHOCKED MY AIRBAGS DID NOT DEPLOY BASED ON THE TYPE AND SEVERITY OF THE ACCIDENT AND ALL OF MY DOCTORS HAVE QUESTIONED WHY THEY DID NOT DEPLOY AND WERE ALSO SURPRISED. I STILL HAVE OWNERSHIP OF THE CAR AND THE INSURANCE COMPANY HAS PLACED A HOLD ON IT UNTIL AN INSPECTION CAN BE COMPLETED TO DETERMINE IF THERE WAS A MALFUNCTION. PLEASE ADVISE ON HOW TO GET THIS INSPECTION DONE AND HOW TO ENSURE THE AIRBAGS WERE WORKING PROPERLY AND FOR SOME REASON THEY WERE JUST NOT SUPPOSE TO DEPLOY. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation