# 2000 PONTIAC GRAND AM — STEERING
> NHTSA complaint `1018422` · 2013-10-29 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** PONTIAC
- **Model:** GRAND AM
- **Year:** 2000
- **Manufacturer:** General Motors, LLC
- **Component:** STEERING
- **Miles at failure:** 145,000
- **Speed:** 15 mph
## Narrative
I BOUGHT A CAR FROM BUDGET AUTO SALES AND I HAD NUMEROUS ISSUES INCLUDING BRAKES, AIR BAG, ELECTRICAL, GAS LEAKING,BRAKE LINES, STEERING PROBLEMS, MUFFLER AND EXHAUST PROBLEMS ALONG WITH BAD TIRES AND GETTING MOTOR MOUNTS REPLACED, CHANGING ALL FUSES AND BOTH DRIVER AND PASSENGER AND DRIVER SIDE MIRRORS, TIRE RODS AND AXLE SHAFT ALSO. THE CAR WAS IN THE SHOP CONSTANTLY WHILE I MADE CONSISTENT ON TIME PAYMENTS. THE CAR WAS SUPPOSED TO HAVE HAD AN AIRBAG REPLACED WHEN I PAID FOR A RENTAL CAR. MY CAR WAS IN THE SHOP FOR 4 DAYS . LATER ON I GOT INTO A BUMPER TO BUMPER ACCIDENT BECAUSE MY BRAKE LINES WERE INCAPABLE AFTER SENDING THEM INTO THE SHOP.AFTER GOING TO THE PONTIAC DEALERSHIP AND PAYING 200 DOLLARS TO HOOK MY AIRBAG UP IT WAS CODED THAT MY CAR HAD BEEN IN AN ACCIDENT ON ONE OF THE DAYS THE CAR WAS AT THE DEALERSHIP GETTING SERVICED. THE DEALERSHIP TOLD ME THAT THEY WOULD CLEAR MY DASH BOARD SO NONE OF MY LIGHTS WOULD APPEAR. WHEN I TOOK THE VEHICLE INTO NUMEROUS AUTO SHOPS MULTIPLE COMPANIES INFORMED ME THAT THEY EITHER COULDNT FIX THE  CAR OR THAT IT WASN'T WORTH FIXING. THE VEHICLE IS BARELY RUNNING TODAY AND I AM STILL PUTTING MORE MONEY INTO IT. I ASKED THE DEALERSHIP NUMEROUS TIMES TO GIVE ME MY OLD CAR BACK OR GIVE ME MY MONEY BACK. EVEN AFTER I PAYED THE VEHICLE OFF EARLY THE DEALERSHIP TOLD ME THAT THEY HAVE THE RIGHT TO REFUSE SERVICE AND THAT THEY DIDNT WANT THE CAR. I BELIEVE THAT I WAS TAKEN ADVANTAGE OF AND THAT THE CAR IS UNSAFE AND THEY PUT ME IN A DEATH TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*