# 2011 FORD TAURUS — SEATS
> NHTSA complaint `1024748` · 2013-12-02 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** TAURUS
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** SEATS
- **Miles at failure:** 46,700
## Narrative
I OWN A 2011 FORD TAURUS WITH HEATED LEATHER SEATS.  THE HEATING MECHANISM BEGAN TO GET HOTTER IN SPOTS ON THE BACK OF THE SEAT ON MY DRIVE INTO WORK.  I BEGIN TO FEEL A BURNING SENSATION ON MY SKIN AS WELL AS A BURNING SMELL IN THE CAR.  I ORIGINALLY THOUGHT IT WAS IN THE HEATING VENTS, AFTER TURNING OFF THE CAR AND STEPPING OUT I REALIZED IT WAS NOT.  WHEN I TOOK OFF MY COAT, I REALIZED THAT THE SEAT HAD BURNED A HOLE IN MY JACKET, MY SWEATER AND I HAD A BURN ON MY SKIN.  LOOKING AT THE DRIVERS SIDE SEAT YOU CAN SEE BURN MARKS AS WELL AS A HOLE WHERE THE HEATING MECHANISM BURNED THROUGH THE SEAT AND BURNED OUT.    *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*