TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, SHOULDERS AND BACK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER FOR THE BODY REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A REPRESENTATIVE WOULD CALL THE CONTACT WITHIN TWENTY FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.