TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE CONTACT WAS FORCED TO CRASH INTO A MAIL BOX IN AN ATTEMPT TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. . ..UPDATED 01-10-14 *BF THE CONSUMER WAS INFORMED, THE VEHICLE NEEDED A NEW RACK AND PINION AND STEERING PUMP. UPDATED 01/13/14