NHTSA complaint: 2011 LINCOLN TOWN CAR — STEERING
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation