TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. THE CONTACT WAS DRIVING 45 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY HOWEVER, NO ONE WAS INJURED. ON A SECOND OCCASION, THE CONTACT WAS COMPLETING A TURN AND CRASHED. THE AIR BAGS FAILED TO DEPLOY AND TWO PASSENGERS SUSTAINED INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OF THE AIR BAG FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECURRING AIR BAG FAILURE. THE FAILURE MILEAGE WAS 165,040.