TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE SUDDENLY LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A DITCH. THE CONTACT WAS NOT INJURED AND WAS ABLE TO EXIT THE VEHICLE TO FURTHER INSPECT THE VEHICLE. HE THEN DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIE ROD WAS FRACTURED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE, WHO SENT A REPRESENTATIVE TO FURTHER EXAMINE THE FAILURE. THE REPRESENTATIVE CONCLUDED THAT THE DEFECT WAS ERRONEOUS. THE MANUFACTURER INFORMED THE CONTACT THAT NO ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 94,000. *TR