# 2010 FORD FUSION HYBRID — SERVICE BRAKES
> NHTSA complaint `1037604` · 2014-02-09 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FUSION HYBRID
- **Year:** 2010
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES
- **Miles at failure:** 19,300
- **Speed:** 65 mph
## Narrative
MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US  FRI, JAN 31ST  130 MILES DRIVEN  IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH  ACCEL LIGHTLY  SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE  THE ROAD CURVED TO RIGHT. TRY TO STEER CAR RIGHT TO FOLLOW LANE AS CAR DECEL   NOTICED THAT STEERING NOT RESPONDING, EVEN TO STRONGEST INPUTS (ALMOST LIKE LOCKED, LIKE CAR WAS OFF)  TRIED TO HIT BRAKES, BUT PEDAL SANK TO FLOOR  NO RESPONSE REGARDLESS OF PRESSURE. KEPT PRESSURE BUT CAR DID NOT SLOW  BEGAN TO DRIFT  PASSENGER GRABBED WHEEL ALSO AND TRIED TO PULL RIGHT. GRADUALLY STARTED TO GO RIGHT, BUT WITH EXTREME FORCE APPLIED. AFTER FORCE, WHEEL AT MOST 5 DEGREES TURN  EMERGENCY BRAKE TO SLOW (NOT STOP)  STEERING CORRECTIONS COULD NOT SUFFICIENTLY TURN CAR SO CAR SLAMMED INTO CONCRETE MEDIAN AT 50 MPH  TIGHTENED EMERGENCY BRAKE AND CONTINUED TO PULL ON THE WHEEL  SLID ALONG MEDIAN AS CAR SCREECHED  CAR FINALLY STOPPED ON THE LEFT SIDE OF FREEWAY  GEAR SELECTOR LOCKED IN DRIVE  TURNED OFF THE ENGINE WHILE THE SELECTOR WAS STILL IN PARK.  RESPONDING CHP OFFICER K. ALLEMAN ASKED US TO DRIVE CAR TO THE OTHER SIDE OF THE FREEWAY  COULD NOT START CAR. TURNED KEY 3 TIMES BUT C
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*