# 2011 VOLKSWAGEN ROUTAN — SEATS
> NHTSA complaint `1037725` · 2014-02-10 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ROUTAN
- **Year:** 2011
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SEATS
- **Miles at failure:** 50,000
## Narrative
I DRIVE 90 MILES BEFORE I PARKED THE CAR IN MY GARAGE. AFTER A MINUTE OF TURNING OFF THE CAR, I NOTICED BRIGHT SPARKS AND DENSE SMOKE FROM UNDER THE DRIVER'S SEAT. I WAS ABLE TO PUT DOWN THE FIRE AFTER DUMPING A LOT OF WATER UNDER THE SEAT. AT THAT TIME THE POWER SEATS WERE FUNCTIONAL BUT HEATED SEAT WAS NOT. I TRIED TO REPRODUCE THE ISSUE BY STARTING THE CAR AND TURNING IT OFF MULTIPLE TIMES BUT IT DID NOT HAPPEN AGAIN. I LEFT THE CAR OUTSIDE THE GARAGE OVERNIGHT AND TOOK IT TO THE DEALER THE FOLLOWING MORNING, WHERE THE DEALER FOUND THE ELECTRIC WIRING HARNESS BURNT OUT.  1. ISSUE HAPPENED AFTER A MINUTE OF TURNING OFF THE CAR.  2. BRIGHT SPARKS AND FLAMES WITH VERY DENSE CAUSTIC SMELLING SMOKE.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*