NHTSA complaint: 2004 FORD EXPLORER — VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE LOADING THE VEHICLE, THE HYDRAULIC ARM FAILED AND THE GLASS OF THE LIFT GATE STRUCK A PASSENGER IN THE HEAD. THE PASSENGER SUFFERED A LACERATION TO THE HEAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
National Highway Traffic Safety Administration — Office of Defects Investigation