# 2004 FORD EXPLORER — VISIBILITY/WIPER
> NHTSA complaint `1039901` · 2014-02-20 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** VISIBILITY/WIPER
- **Miles at failure:** 127,000
## Narrative
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE LOADING THE VEHICLE, THE HYDRAULIC ARM FAILED AND THE GLASS OF THE LIFT GATE STRUCK A PASSENGER IN THE HEAD. THE PASSENGER SUFFERED A LACERATION TO THE HEAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*