NHTSA complaint: 2007 DODGE RAM 2500 — STEERING
I RECEIVED A RECALL NOTICE IN THE MAIL AND TOOK MY TRUCK TO THE DEALER WHO PRECEDED TO TELL ME THAT IT DID NOT APPLY TO MY TRUCK , SO WHEN MY 16 YEAR LEFT THE DEALERSHIP 2 DAYS LATER SHE WAS DRIVING DOWN THE ROAD AND IT STARTED SHAKING UNCONTROLLABLY AND SHE HEARD A SNAP AND LOST CONTROL OF THE STEERING AND HIT A GUARDRAIL AND WRECKED, IF NOT FOR THE GUARDRAIL SHE WOULD HAVE WENT DOWN A SIX FT EMBANKMENT AND BEEN INJURED. SHE HAD JUST DRIVEN ON THE INTERSTATE AND IF SHE HAD BEEN ON IT SHE PROBABLY WOULD HAVE DIED. I DO NOT APPRECIATE THE DEALER PUTTING MY DAUGHTER IN THIS KIND OF DANGER, WHEN I CONTACTED THEM ABOUT THIS THEY SAID WELL, WE ARE ONLY SENT 1 EVERY 7 DAYS AND THEY ARE 30 PEOPLE IN FRONT OF YOU. THIS EXCUSE IS UNACCEPTABLE AND MY CHILD COULD HAVE BEEN KILLED. I HAD TO PAY 933.00 FOR REPAIRS AND I EXPECT TO BE REIMBURSED FOR THESE REPAIRS. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation