NHTSA complaint: 2013 INFINITI JX — SERVICE BRAKES
I WAS INVOLVED IN ACCIDENT ON JANUARY 1, 2014 AT APPROXIMATELY 12:00 P.M. WHILE PROCEEDING ON VINE STREET NEAR ITS INTERSECTION WITH ESSEX STREET IN SAUGUS, MA. THE WEATHER CONDITIONS WERE CLEAR AND DRY AS I APPROACHED THE STOP SIGN FOR ME ON VINE STREET. IN THE REAR SEAT OF THE VEHICLE WERE MY DAUGHTER AND HER TWO FRIENDS. I WAS DRIVING AND NO ONE WAS SEATED IN THE PASSENGER SEAT. WHEN I APPLIED MY BRAKES AS I APPROACHED THE STOP SIGN, I DID NOT FEEL ANY STOPPING POWER. RATHER THAN PROCEED INTO THE INTERSECTION (WITH TRAFFIC TRAVELING ON ESSEX STREET) I IMMEDIATELY TURNED THE WHEEL TO THE LEFT TO GO UP ON AN ISLAND TO STOP THE VEHICLE. IN THE PROCESS OF BRACING MYSELF FOR AN IMPACT AFTER GOING UP ON THE ISLAND I SEVERELY EXTENDED MY LEG SO FORCEFULLY THAT THE LEFT KNEE MENISCUS WAS TORN REQUIRING SURGICAL REPAIR ON FEBRUARY 3, 2014. I IMMEDIATELY CONTACTED AAA AND HAD THE VEHICLE TOWED TO THE DEALERSHIP (KELLY INFINITI ) WHERE I HAD PURCHASED THE VEHICLE AS I DID NOT FEEL IT WAS SAFE TO DRIVE THIS VEHICLE. THERE WAS APPROXIMATELY $2000 WORTH OF DAMAGE DONE TO THE UNDERSIDE OF THE VEHICLE. ALTHOUGH THIS VEHICLE WAS SUBJECT TO A RECALL NOTICE (WHICH WAS NEVER RECEIVED BY ME) THE DEALERSHIP AND NISSAN NORTH AMERICA HAVE TAKEN THE POSITION THAT THERE WAS NOTHING WRONG WITH THE BRAKE SYSTEM SOFTWARE WHICH COULD HAVE CAUSED MY ACCIDENT TO OCCUR. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation