TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT COVERT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE TO THE FRONT AND MIDDLE SECTIONS. THE DRIVER OF THE VEHICLE SUSTAINED A BROKEN NOSE, A CONCUSSION, MULTIPLE FACIAL ABRASIONS AND CONTUSIONS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED IN REFERENCE TO THE CRASH. THE FAILURE MILEAGE WAS 77,000.