NHTSA complaint: 2004 FORD F-150 — AIR BAGS
I WAS GETTING INTO MY TRUCK AND WHEN I WAS ABOUT TO START MY TRUCK AND LEAVE MY AIRBAG DEPLOYED IN MY FACE MY ARM ALSO HIT MY FACE AN D I BRUISED UP RIGHT AWAY AND SWOLLEN, I CALLED A TOW TRUCK MY INSURANCE HAD MY TRUCK TOWED TO THE FORD DEALERSHIP, THEY TOLD ME THEY WILL NOT BE ABLE TO TAKE CARE OF DAMAGES UNLESS I PAY THEM OUT OF MY POCKET THEY DID TELL ME THERE WAS A RECALL ON MY TRUCK FOR THE AIR BAG DEPLOYING ON THERE OWN, NEXT DAY FORD MOTOR COMPANY TOLD ME THEY COULD NOT HELP ME AS WELL BECAUSE THEY CLAIM THEY SENT ME A RECALL LETTER, I NEVER DID. I THINK THEY SHOULD COVER THEIR REPAIR THERE IS A ACTIVE RECALL!!! *TR
National Highway Traffic Safety Administration — Office of Defects Investigation