IN NOVEMBER, 2013 THE OURISMAN CHANTILLY TOYOTA DEALER SERVICED MY CAR FOR 2 AIR BAG RELATED RECALLS. IN DECEMBER 2013 MY CAR SKID ON ICE AND HIT THE JERSEY BARRIER HEAD ON WITH A SIGNIFICANT FRONT IMPACT. THE FRONT BUMPER WAS ALL DAMAGED BUT NONE OF THE AIR BAGS DEPLOYED. I HAVE CONTACTED THE TOYOTA DEALER "OURISMAN TOYOTA" IN CHANTILLY, VA WHERE I HAD PURCHASED THE VEHICLE NEW IN 2003. THE MANAGER RESPONDED THAT THE RECALL WORK WAS DONE PROPERLY AND THEY HAVE NOTHING TO DO WITH THE NON-DEPLOYMENT OF THE AIRBAGS IN THE ACCIDENT AND THAT I SHOULD CONTACT TOYOTA FOR ANY CONCERNS. I HAVE CALLED TOYOTA AND THEY TOOK THE ISSUE VERY LIGHTLY AND SUGGESTED THAT THEIR AIRBAGS ARE ALL TESTED AND IF THERE WAS NO AIRBAG LIGHT ON PRIOR TO THE ACCIDENT THEN THE AIRBAG WAS FUNCTIONING CORRECTLY. I INSISTED THAT SOMETHING MUST HAVE BEEN WRONG WITH THE AIRBAGS AND ARGUED THAT IF THEY ARE ALL SO PERFECT THEN WHY DO YOU HAVE SO MANY RECALLS. FINALLY HE ASKED ME TO SEND THE PHOTOS TO DETERMINE IF THE AIRBAG SHOULD HAVE DEPLOYED. I SENT THE ACCIDENT PHOTOS IN FEBRUARY 2014 AND HAVE SENT A REMINDER ON MARCH 2014 BUT THEY HAVE NOT RESPONDED BACK. I STRONGLY FEEL THAT TOYOTA IS IGNORING THIS ISSUE. SINCE THIS VEHICLE WAS DRIVEN BY ME AND MY FAMILY PARTICULARLY ME DAUGHTER, I WOULD LIKE TO KNOW IF WE WERE AT DANGER DUE TO FAULTY AIRBAGS OR NOT. IF I AM GOING TO BUY ANOTHER VEHICLE THEN I SHOULD HAVE THE RIGHT TO KNOW THE PROS AND CONS OF THE MAKES AND MODELS. MOST OF ALL I BELIEVE IT IS A SAFETY