TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH OVER A PATCH OF ICE, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUFFERED INJURIES TO THE UPPER BODY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.