THE KIA 2008 OPTIMA'S HAD A RECALL ON THEIR AIR BAGS. WE TOOK THE CAR TO KIA TO HAVE THE CLOCK SPRING REPLACED. A SHORT TIME AFTER WE GOT THE CAR BACK I WAS DRIVING TO AN APPT. WHEN MY AIR BAG DEPLOYED ON IT'S OWN. THIS CAUSED ME TO CRASH INTO A PARKED VAN, TOTALING BOTH VEHICLES. I WAS TAKEN TO THE HOSP. BY AMBULANCE. THE POLICE OFFICER CAME TO GIVE BACK MY CARDS AND PAPERS HE NEEDED FOR THE REPORT. I WAS NOT CHARGED HE SAID BECAUSE OF THE RECALL ON OUR CAR, IT WAS NOT MY FAULT. WE INFORMED KIA OF WHAT HAPPENED. THEY SAID THEY NEEDED THE BLACKBOX INFO, BUT THEY NEVER CHECKED IT OUT. KIA KEPT IGNORING OUR CALLS AND EMAILS. THEY SAID THEY NEEDED A SPECIAL TEAM TO LOOK AT THE BLACK BOX, BUT THEY KEPT TELLING US THE TEAM WASN'T TOGETHER AND IT WOULD TAKE TIME FOR THEM TO GET TOGETHER. WHEN MY 2008 KIA OPTIMA GOT TOWED TO A FORD DEALERSHIP GARAGE MY BROTHER WENT TO GET PICTURES OF THE DAMAGE AND TO RETRIEVE MY BELONGINGS. 3 MECHANICS STOOD BY MY BROTHER WATCHING AND ASKING WHAT HAPPENED. 2 OF THE WORKERS SAID THE CLOCK SPRING DIDN'T LOOK HOW IT SHOULD HAVE IF MY AIR BAG WENT OFF. THEY SAID EITHER THE CLOCK SPRING WAS A FAULTY ONE THAT KIA REPLACED OR THAT THE MECHANIC DID NOT REPLACE IT RIGHT. A GUY NAMED [XXX] AT KIA THAT WE TALKED TO WANTED ME TO MAKE A 63,000.00 SETTLEMENT. I SAID NO BECAUSE I DIDN'T KNOW HOW BAD MY INJURIES WOULD GET. TELLING [XXX] THIS, IS WHEN HE STARTED TO IGNORE ME AND MY INSURANCE COMP. CALLS. I WENT A YEAR BEFORE A DOCTOR (150 MILES AWAY) REMOVED A HERN