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2014 MERCEDES-BENZ S550 — AIR BAGS

crash1 injured · 1050116 · 2014-03-27

Vehicle

Make
MERCEDES-BENZ
Model
S550
Year
2014
Manufacturer
Mercedes-Benz USA, LLC
Component
AIR BAGS
Miles at failure
2,200
Speed
20 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I PURCHASED A NEW 2014 MERCEDES S550 AND THE DAY AFTER PURCHASE, THE AIRBAG MALFUNCTION LIGHT CAME ON. I SET UP AN APPOINTMENT TO HAVE THIS CORRECTED, AND WAS TOLD IT WAS FIXED. A COUPLE OF WEEKS LATER, I WAS TRAVELING AT APPROXIMATELY 20MPH, APPROACHING AN INTERSECTION WHERE I DID NOT HAVE A STOP SIGN. I NOTICED A LARGE SUV TRAVELING EAST BOUND AT EXCESSIVE SPEEDS (GUESSING 35-40), WHICH DID NOT APPEAR TO BE STOPPING, BUT COULD NOT STOP IN TIME TO AVOID THE COLLISION. THE SUV IMPACTED THE DRIVER'S SIDE OF MY VEHICLE AT FULL SPEED. MY VEHICLE SPUN AND WAS HIT AGAIN AT THE SIDE AND REAR DRIVER'S SIDE. I WAS PUSHED OVER THE CURB AND INTO A SNOW BANK WHERE I EVENTUALLY STOPPED AFTER HITTING THE YIELD SIGN. I WAS TRAPPED IN MY VEHICLE AS I HAD CARVED THRU THE SNOW AND ALL DOORS WERE BLOCKED. THE DAMAGE TO THE VEHICLE WAS ON THE DRIVER'S SIDE FRONT, SIDE AND BACK. THE HIT WAS HARD ENOUGH TO CAUSE FRAME DAMAGE TO THE VEHICLE, NEEDING FRAME REPAIR. THERE WERE NO AIRBAGS DEPLOYED DURING THE CRASH AND GIVEN THE PREVIOUS MALFUNCTION WITH THE AIRBAG SYSTEM, THIS WAS A MAJOR CONCERN FOR ME. I NOTIFIED MERCEDES BENZ OF THE ISSUE, AND IT WASN'T UNTIL SEVERAL REQUESTS THAT THEY RESPONDED. THEY SENT SOMEONE TO THE BODY SHOP TO LOOK AT THE CAR AND CONFIRMED THERE IS FRAME DAMAGE; HOWEVER, STATED IT WAS NOT HARD ENOUGH OF A HIT TO TRIGGER AIRBAG DEPLOYMENT. I HAVE A HARD TIME UNDERSTANDING HOW IT CAN BE HARD ENOUGH TO CAUSE FRAME DAMAGE YET NOT TRIGGER AIRBAG DEPLOYMENT? THIS IS

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10575159
Machine
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