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2002 HONDA CR-V — ELECTRICAL SYSTEM

fire · 1051172 · 2014-03-31

Vehicle

Make
HONDA
Model
CR-V
Year
2002
Manufacturer
Honda (American Honda Motor Co.)
Component
ELECTRICAL SYSTEM
Miles at failure
127,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

UPON EXITING PARKING GARAGE, NEEDED TO LOWER FRONT LH WINDOW WITH POWER WINDOW SWITCH IN ORDER TO SWIPE GATE KEY PAD. UPON PUSHING THE FRONT DRIVERS SWITCH TO LOWER FRONT LH WINDOW A VERY STRONG SMELL (LIKE SOMETHING BURNING) WAS IMMEDIATELY NOTICED. WINDOW DID LOWER, OCCUPANT WAS ABLE TO ACCESS KEYPAD, PASSED THRU GATE AND THEN PROCEEDED TO RAISE DRIVERS WINDOW. PULLED OVER TO THE SIDE, RAISED ENGINE HOOD TO INSPECT IF A FLUID LEAK WAS VISIBLE AND NONE NOTICED. PROCEEDED TO DRIVE HOME AND INSTRUCTED MY HUSBAND THAT I HAD A BAD SMELL/ODOR EMITTING IN THE CABIN. WE NEXT FOUND THAT THE FRONT RH PASSENGER WINDOW WAS NOT OPERATIVE. AFTER EXTENSIVE INTERNET SEARCHES, WE PULLED THE FRONT DRIVERS SIDE SWITCH, POPPED THE DOOR BEZEL FIRST, THEN TOOK THE 3 SCREWS THAT HOLDS SWITCH TO BEZEL. MY WIFE WALKED UP WHILE I WAS DISASSEMBLING AND SHE SAID "THAT'S IT, THAT'S THE SMELL" !!!!!!!!!! I THEN PROCEEDED TO TAKE OFF THE WINDOW LOCK BUTTON AND THEN THE 3 SCREWS HOLDING BACK PLATE ONTO SWITCH, AND FURTHER DISASSEMBLED. ONCE I HAD THE CONTROL BOARD IN HAND I IMMEDIATELY NOTICED THE "MELTING" OF THE DRIVERS SIDE WINDOW SWITCH. IT APPEARS THE FRONT LH AND FRONT RH ELECTRONIC MECHANISMS ARCED AND MELTED. I HAVE PHOTOS IF INTERESTED. I ORDERED A NEW SWITCH FROM HONDA DEALER AT A COST OF $200. I ALSO CONTACTED HONDA CUSTOMER RELATIONS AND THEY RECORDED MY COMPLAINT BUT WOULD NOT HELP US IN TERMS OF COMPENSATING US (FULL OR PARTIAL) FOR NEW SWITCH. THIS VEHICLE WAS NOT PART OF THE RECALL 2002-20

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10575907
Machine
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