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2014 KIA SOUL — SEAT BELTS

1 injured · 1052597 · 2014-04-02

Vehicle

Make
KIA
Model
SOUL
Year
2014
Manufacturer
Kia America, Inc.
Component
SEAT BELTS
Miles at failure
3,980
Speed
30 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

AS I WAS DRIVING I HAD A SUDDEN STOP AND MY CHILD WAS THROWN FROM HER SEAT AS FAR AS TO THE MIDDLE CONSOLE FROM THE BACK MIDDLE SEATBELT. UPON INVESTIGATING WHY THIS HAPPENED I NOTICED THAT THE SEATBELT RETENTION WAS IMPROPERLY WORKING. AS YOU PULL IT OUT IT WILL NOT RETRACT BACK INTO THE SEAT AS DESIGNED. I WAS SCARED AND HYSTERICAL BECAUSE LORD FORBID IF THERE WAS A COLLISION MY CHILD COULD HAVE BEEN EJECTED FROM THE VEHICLE AND THROWN OUT THE FRONT WINDSHIELD. I CALLED THE DEALERSHIP TO SEE IF COULD GET IT IN THE SHOP THAT DAY MARCH 31,2014 AND THEY WERE SO SWAMPED THEY MADE ME AN APPOINTMENT FOR TODAY APRIL 2, 2014. I AM SO DISAPPOINTED IN THE WAY THIS SITUATION WAS HANDLED ON TODAY THE SERVICE DEPT. PLAYED ME IN SAYING THAT IT WAS TANGLED WITHIN THE SEAT. THERE WAS NO SUCH THING THE SEATBELT MOVED FREELY LOCKED AT SOME POINTS AND DIDN'T LOCK AT SOME POINTS I HAVE VIDEO FOOTAGE TO SHOW JUST MINUTES BEFORE TAKING MY VEHICLE INTO THE DEALERSHIP RIGHT IN FRONT OF THE DEALERSHIP. THIS TYPE OF SAFETY ISSUE NEEDS TO BE RECTIFIED IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY HURT. ON THIS SPECIFIC DAY WAS THE ONLY TIME I USED THE MIDDLE SEATBELT. I CAN'T STRESS ENOUGH AS TO HOW MUCH I'M A STICKLER FOR SAFETY AND ESPECIALLY SEATBELT SAFETY THAT THIS HAS HAPPENED IN A BRAND NEW 2014 VEHICLE OFF THE SHOWROOM FLOOR. I BOUGHT THE CAR ON AROUND FEBRUARY 22, 2014 I HAVE BEEN SEEN IN EVERGREEN KIA 3 TIMES AS OF TODAY SINCE I'VE OWNED THE VEHICLE. PLEASE DON'T LET THIS COMPLAINT SLIP OR FAL

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10576877
Machine
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