# 2004 MERCURY GRAND MARQUIS — STEERING
> NHTSA complaint `1053471` · 2014-04-04 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** GRAND MARQUIS
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 50,000
- **Speed:** 50 mph
## Narrative
THE OCCUPANTS (MALE DRIVER, FEMALE PASSENGER) WERE DRIVING DURING DAYLIGHT HOURS BACK HOME FROM AN APPOINTMENT.  AS THE VEHICLE APPROACHED A CURVE THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL TO ANY EXTENT TO HOLD HIS LANE IN THE CURVE.  THE VEHICLE CRASHED THROUGH A GUARD RAIL AND CAME TO REST IN A FIELD.  THE DRIVER SUSTAINED BUMPS & BRUISES.  THE PASSENGER SUSTAINED A BROKEN STERNUM AND BACK PAIN.  THE CAR WAS A COMPLETE LOSS (TOTALED) AS DETERMINED BY THE INSURANCE COMPANY.  WHEN THE RECENT GM RECALL OCCURRED I CHECKED THE INTERNET REGARDING FORD/MERCURY PRODUCTS.  MERCURY HAD A RECALL FOR 2005-2011 VEHICLES FOR FAULTY STEERING COLUMNS THAT COULD LEAD TO ACCIDENTS.  HOWEVER, THERE WERE MULTIPLE REPORTS FROM 2004 OWNERS WITH THE SAME ISSUES.  THEREFORE, I DIDN'T TO SUBMIT THIS INCIDENT TO THE NTSB.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*