TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A VEHICLE CRASHED INTO THE CONTACT HEAD ON. THE AIR BAGS DEPLOYED AND A METAL PLATE FELL FROM BEHIND THE STEERING COLUMN AND CRUSHED THE CONTACT'S LEGS. THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL AND ROLLED DOWN A HILL UNTIL SHE SHIFTED TO PARK. THE CONTACT SUSTAINED MAJOR CUTS AND BRUISES TO THE CHEST, KNEE INJURIES, AND PUNCTURE WOUNDS ON THE STOMACH. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 180,000.