ON NOVEMBER 26, 2013 AT ABOUT 5 PM I DROVE OUT OF A PARKING LOT IN THE LEFT LANE TAKING A LEFT TURN AND CONTINUED DRIVING WITH THE FLOW OF TRAFFIC IN THE LEFT LANE, WHICH WAS ABOUT 30 MILES PER HOUR; IT WAS DARK AND STARTING TO DRIZZLE;I WAS WEARING MY SEATBELT;I WAS SUDDENLY HIT FROM BEHIND BY A CAR AND WE CRASHED INTO THE CAR IN FRONT OF ME;IMMEDIATELY UPON REAR IMPACT I WAS THROWN INTO THE STEERING WHEEL AT AN ANGLE HITTING MY STERNUM ON THE RIGHT SIDE OF THE STEERING WHEEL;MY INJURIES WERE A SEVERELY BRUISED STERNUM, AND CONTINUING NECK AND BACK INJURIES; MY CAR WAS TOTALED;I CONTACTED TOYOTA ON NOVEMBER 30, 2013 TO COMPLAIN AS MY AIR BAG DID NOT DEPLOY AND MY SEATBELT DID NOT LOCK;ON JANUARY 16, 2014 I RECEIVED A LETTER FROM TOYOTA STATING THAT THEY INSPECTED THE CAR ON DECEMBER 23, 2013; I WAS TOLD THAT I WOULD RECEIVE A COPY OF THE INSPECTION, WHICH I DID NOT;THE RESPONSE FROM TOYOTA WAS THAT FOR THE NON-DEPLOYMENT OF THE AIR BAG IT WAS DETERMINED THAT THE REAR OF THE OTHER VEHICLE OVERRODE THE FRONT BUMPER OF MY VEHICLE;FOR THE SEATBELT FAILING TO LOCK IT WAS DETERMINED THAT THERE WERE NO ABNORMALITIES OBSERVED WITH THE SEATBELT AND LATCHED;I AM REQUESTING AN INVESTIGATION OF MY COMPLAINT;ALTHOUGH TOYOTA IS STATING THAT THE SEATBELT LATCHED AND RELEASED AS DESIGNED MY CONCERN IS NOT THAT THE SEATBELT LATCHED AND RELEASED BUT THAT THE SEATBELT FAILED TO LOCK AND I KNOW THAT THE SEATBELT DID NOT LOCK BECAUSE IF IT HAD WORKED PROPERLY I WOULD NOT HAVE SLAMMED INTO THE ST