NHTSA complaint: 2010 NISSAN ALTIMA HYBRID — ELECTRICAL SYSTEM
THIS IS THE SECOND TIME I AM WRITING TO REPORT A VEHICLE ENGINE FIRE WHILE AT A COMPLETE STOP INVOLVING MY WIFE'S 2010 NISSAN ALTIMA HYBRID AT THE INTERSECTION OF RTE 231 & I-495 SERVICE RD (E/B) IN SUFFOLK COUNTY, NY. NISSAN WAS CONTACTED, AS WELL AS MY INSURANCE CARRIER, MET LIFE, AND OTH SENT INDEPENDENT ARSON INVESTIGATORS TO EXAMINE THE VEHICLE AND IDENTIFY A CAUSE/ORIGIN OF THE SPONTANEOUS IGNITION WHILE AT A COMPLETE STOP. MET LIFE'S INVESTIGATOR FOUND NOTHING POINTING TO THE MAINTENANCE OR OPERATION OF THE VEHICLE WHICH WOULD HAVE CAUSED OR CONTRIBUTED TO THIS SPONTANEOUS IGNITION. NISSAN SENT THEIR INVESTIGATOR, WHOM IN CONJUNCTION WITH THE INSURANCE INVESTIGATOR, IDENTIFIED THE COMPONENT FAILURE AS A WIIRNG HARNESS NEAR OR ASSOCIATED WITH THE POWER STEERING SYSTEM. NISSAN HAS CONTACTED ME STATING THEY "....CONDUCTED A DETAILED INSPECTION OF THE VEHICLE AND FOUND NO EVIDENCE OF PRODUCT PROBLEM, FAILURE OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THE INCIDENT". IF THE INSURANCE CARRIER ...WHICH PAID ME....ABSOLVED THE MAINTENANCE AND OPERATION AS CAUSATION OF IGNITION (AND THEY HAVE A REASON TO FIND MY MAINTENANCE OR OPERATION AT FAULT TO ABSOLVE THEM FINANCIALLY) AND IDENTIFIED A WRINING COMPONENT/SYSTEM AS THE CAUSE/ORIGIN OF THE IGNITION, HOW CAN NISSAN SO BLATANTLY ABSOLVE THEMSELVES FROM ANY LIABILITY?? THERE IS NO MAINTENENACE RECOMMENDED WITH THIS SYSTEM OR COMPONENT, AND AS SUCH IS AN IMPLIED WARRANTY BY NISSAN. I AM NOW IN DEBT HAVING TO P
National Highway Traffic Safety Administration — Office of Defects Investigation