# 2007 TOYOTA HIGHLANDER HYBRID — SERVICE BRAKES
> NHTSA complaint `1060762` · 2014-04-29 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** HIGHLANDER HYBRID
- **Year:** 2007
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES
- **Miles at failure:** 29,000
- **Speed:** 35 mph
## Narrative
I BOUGHT NEW A 2007 HIGHLANDER HYBRID . THE BRAKES HAVE CONTINUALLY PERFORMED SPONGY  AND THE ACCELERATOR WOULD STICK .   I HAVE HAD TO DRIVE WITH EXAGGERARTED BRAKING SPACE TO COMPENSATE .  MY WIFE HAS HAD THREE SMALL ACCIDENTS ( REAR END DUE SUDDEN STOPS IN URBAN TRAFFIC SETTING .    OVER THE YEARS WE HAVE PRESSED DARCARS TOYOTA DEALERSHIP IN ROCKVILLE MD  FOR ASSISTANCE BUT THEY CLAIMED NO PROBLEM . CALLS TO TOYOTA USA WERE GREETED WITH NO HELP.    OUR INSURANCE HAS BEEN DRASTICALLY INCREASED WE HAVE TRIED TO GET THE INSURER, GEICO . TO ASSIST US IN THE DEFECTIVE BRAKING PROBLEM AND STICKY ACCELERATOR.   WE ARE NEARING THE 5 YEAR WRITE OFF OF THOSE ACCIDENTS . WE HAVE SIDELINE THE SUV AND HAD TO PERCHASE A ANOTHER TOYOTA ( PRIUS )FOR MY WIFE , A NURSE .  WE HAVE NOT HAD PROBLEMS WITH ACCIDENTS AND BRAKING EVER BEFORE . WE SEE THE LEGAL WRANGLING WITH THE ATTORNEY GENERAL AND TOYOTA BUT SEE NO RELIEF. WE ARE TWO COMBAT VETERANS OF THE GULF WAR AND IRAQ WAR . WE FEELS ABANDONED . A FRIEND SAID TO FILE THE CLAIM WITH YOUR AGENCY . WE ARE NOT HOPEFUL.   SINCERELY     LIEUTENANT COLONEL [XXX], US ARMY  RETIRED. AND MAJOR[XXX], US ARMY RESERVES.         INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)      *JS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*