NHTSA complaint: 2011 TOYOTA RAV4 — POWER TRAIN
OUR 2011 RAV4 WAS TOTALED IN DECEMBER 2013 WHEN A BMW 5 SERIES CRASHED INTO US WHILE MY WIFE WAS MAKING A LEFT TURN. THE IMPACT WAS TO THE FRONT TIRE ON THE PASSENGER SIDE AND IT WAS SO SEVERE, THE ENTIRE WHEEL ASSEMBLY WAS RIPPED OUT OF THE TRANSMISSION AND ENDED COMPRESSED AGAINST THE PASSENGER DOOR; HOWEVER INCREDIBLY NONE OF THE AIRBAGS DEPLOYED. MY SON, WHO WAS SITTING IN THE FRONT WAS UNHARMED, HOWEVER MY DAUGHTER IN THE BACK WAS SITTING BEHIND THE DRIVER SEAT AND FLEW ACROSS THE CAR SMASHING VIOLENTLY AGAINST THE REAR PASSENGER DOOR, LOOSING CONSCIOUSNESS. AS SHE WOKE UP SHE VOMITED AND PER RECOMMENDATION OF THE EMERGENCY CREW ON THE SCENE, WE TOOK HER TO THE ER. I HAVE WRITTEN SEVERAL TOYOTA GROUPS ABOUT THIS INCIDENT AND THEY HAVE NOT EVEN ACKNOWLEDGED MY REQUEST. I AM ENTITLED FOR A 100% REFUND ON THE ER EXPENSES AND MY DAUGHTER SHOULD BE PLACED ON A WATCH LIST, AS ANY REPERCUSSION OUT OF THESE TYPES OF ACCIDENTS SHOW UP YEARS AFTERWARDS. WHEN SHE DEVELOPS A BACK OR NECK CONDITION AS A RESULT OF THIS VEHICLE NOT FUNCTIONING AS ENGINEERED AND PROMOTED, TOYOTA SHOULD COVER ALL EXPENSES RELATED TO THEIR LACK OF QUALITY; WHICH IS EVIDENT SINCE THE ACCELERATION ISSUES AND THE MORE RECENT (AND PRECISELY) MASSIVE AIR BAG RECALL. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation