# 2010 MAZDA CX-9 — SERVICE BRAKES
> NHTSA complaint `1065028` · 2014-05-14 · Mazda Motor Corp.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MAZDA
- **Model:** CX-9
- **Year:** 2010
- **Manufacturer:** Mazda Motor Corp.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 19,000
- **Speed:** 40 mph
## Narrative
I FILED A COMPLAINT THROUGH MAZDA IN 2012 AND IT DIDN'T GO ANYWHERE.  I SAW AN ARTICLE IN USA TODAY, REGARDING MY VEHICLE STATING THAT AN INVESTIGATION WAS STARTED DUE TO 7 REPORTED INCIDENTS ON BRAKE FAILURES WHICH RESEMBLED MY EXPERIENCE.  I AM NOW SHARING MY STORY AS IT COULD HAVE RESULTED IN SERIOUS INJURY.  I WAS APPROACHING AN INTERSECTION AND APPLIED THE BRAKE BUT THE CAR DID NOT SLOW DOWN,  I PUSHED THE BRAKE ALL THE WAY TO THE FLOOR AND THE WHEELS SQUEALED BUT THE CAR DID NOT SLOW.  I LET UP ON THE BRAKE AND REAPPLIED AND THAT IS WHEN THE CAR BEGAN TO SLOW DOWN.  BUT, IT WAS TOO LATE.  I HIT THE CAR IN FRONT OF ME AND LAUNCHED IT INTO THE MIDDLE OF THE INTERSECTION.  THANKFULLY, THE LIGHT HAD JUST CHANGED AND THE CROSS TRAFFIC WAS AT A STOP.  WHEN THE POLICE ARRIVED, THEY NOTICED ONE SKID MARK ON THE DRIVER SIDE ONLY WHICH WAS AROUND 200 YARDS.  ABOUT 4 FEET PRIOR TO IMPACT, THERE WERE TWO SKID MARKS, ONE ON EACH SIDE OF THE VEHICLE.  THEY SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE IT AND THAT I SHOULD TAKE IT TO AN INDEPENDANT PERSON TO GET THE BRAKES CHECKED OUT.  I HAVE PHOTOS OF THIS  AND SENT ALL OF THE DOCUMENTATION SENT TO THE INSURANCE COMPANY AND TO MAZDA.  I FELT NEITHER BELIEVED ME AND WAS VERY DIAPPOINTED IN MAZDA'S RESPONSE.  EVENTIALLY, I GAVE UP.  WE ACTUALLY WERE GOING TO SELL THE VEHICLE AS I DIDN'T FEEL COMFORTABLE DRIVING IT.  HOWEVER, AFTER ALL OF THE RESPONSES I WAS GETTING ABOUT WHAT I DESCRIBED AS IMPOSSIBLE WITH ANTI LOCK BREAKS OR THAT IT WA
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*