NHTSA complaint: 2003 BMW 3 SERIES — AIR BAGS
TRAVELING SOUTH ON 75,DRIVER DOOR BAG DEPLOYED FOR NO REASON. APPLIED BRAKES AND RAN OFF SIDE OFF ROAD TO KEEP FROM HAVING A CAR REAR END ME AND THEN RIGHT TIRE BLEW OUT DUE TO DROP OFF. CAR SHUT DOWN BY ITSELF. AIR BAGS DID NOT COMPLETELY DEPLOY. OVER HEAD STRAP HIT HEAD AND NECK AREA CAUSING SORENESS AND HEADACHE. DOOR AIR BAG CAUSED FRAGMENTS TO HIT HAND AND TORE OFF SKIN.I THOUGHT CAR WAS ON FIRE DUE TO SMOKE SMELL OF WIRES BURNING,REMOVED STRAP OFF NECK AND GOT OUT OF CAR. IF TRAFFIC HAD BEEN HEAVY THERE WOULD HAVE BEEN A MAJOR WRECK. IF I HAD BEEN ON 2 LANE HIGHWAY I WOULD HAVE HIT HEAD ON ANOTHER VEHICLE. MONDAY CALLED BMW AND THEY SAID SOMEONE WOULD CALL ME BACK. I CALLED EVERY DAY FOR A WEEK AND WAS TOLD TO LEAVE MSG WITH CASE MGR WHICH I DID. 10 DAYS LATER CASE MGR CALLED AND SAID BAGS ARE NOT SUPPOSE TO FULLY DEFLATE AND SHE WOULD HAVE CAR TOWED TO NEAREST DEALER FOR ENGINEER TO LOOK AT AND ONCE THEY HAVE CAR IT COULD BE ANOTHER 2-3 WEEKS BEFORE HE LOOKS AT CAR AND NOT TO EXPECT ANY REPAIRS. SHE ALSO SAID SHE DOES NOT FIND ANY RECALLS FOR THIS CAR. I TOLD HER I FOUND INFO ON INTERNET.NOW I AM OUT OF CAR AND WAITING ON BMW TO LOOK INTO. BMW CASE #[XXX]. NHTSA CAMPAIGN NUMBER 13V172000. + USA TODAY MAY 7,2013. + SUIT CLAIMS AIR BAGS DEFECTIVE (HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/BMW.HTML). + LOS ANGLES TIMES-BMW RECALL AIR BAGS THAT COULD SPRAY SHRAPNEL DEC 16,2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
National Highway Traffic Safety Administration — Office of Defects Investigation