# 2011 CHEVROLET CRUZE — STRUCTURE:BODY:DOOR
> NHTSA complaint `1070343` · 2014-05-29 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** CRUZE
- **Year:** 2011
- **Manufacturer:** General Motors, LLC
- **Component:** STRUCTURE:BODY:DOOR
- **Miles at failure:** 51,500
## Narrative
I BOUGHT A 2011 CHEVY CRUZE FROM A OWNER, AND I DID NOT PAY ATTENTION TO THE PASSENGER DOOR HANDLE UNTIL AFTER I BOUGHT IT.  THE THIN METAL WAS COMING OFF THE HANDLE.  I TOUCHED IT AND IT CUT MY FINGER.  I CALLED THE CHEVROLET PLACE CLOSE TO MY AREA AND THEY QUOTED ME A PRICE OF  $80.00.  I CALLED GMC, SINCE THE CAR IS FAIRLY NEW, AND DID NOT GET ANY HELP.  I TOOK THE CAR TO THE LOCAL DEALERSHIP, AND THE OFFICE MANAGER CAME OUT (HE WAS IN A WHEELCHAIR) TO LOOK AT THE DOOR.  HE TOUCHED IT AND IT CUT HIS FINGER.    I WAS CONCERNED ABOUT SOMEONE GETTING A CUT FROM THAT METAL SO I PAID TO HAVE THE HANDLE REPLACED.     MY MAJOR CONCERN IS IF THIS CONTINUES TO HAPPEN WITH THESE DOOR HANDLES IN LESS THAN 3 YEARS OLD, AND SOME ONE IS DIABETIC, OR A SMALL CHILD GETS CUT AND INFECTED IT WOULD NOT BE A GOOD THING.    WHEN I SAID THIS TO THE OFFICE MANAGER, HE INFORMED ME HE WAS A DIABETIC.    I HAVE WENT ONLINE AND SAW ALL THE RECALLS FOR THIS PARTICULAR CAR.  THE PREVIOUS OWNER ASSURED ME HE HAD THE RECALLS FIXED, BUT I DID NOT REALIZE THERE WERE SO MANY UNTIL AFTER I BOUGHT THE CAR.    I PAID CASH FOR THIS CAR AND HAVE YET TO GET A TITLE.  I CONTINUE TO CALL THE OWNER WHO EITHER IGNORES ME OR ISN'T GETTING MY CALL.    I CALLED HIS WIFE YESTERDAY AND SHE ASSURED ME HER HUSBAND HAD THE TITLE.    I HAD RECENTLY CALLED THE PREVIOUS OWNER AND ASK FOR PAPERWORK WHERE THE RECALL WORK WAS DONE.    I HAVE HAD NO RETURN CALLS...    AT THIS POINT WHAT SHOULD I DO?  I FEEL LIKE I'VE BEEN SHAFTED,
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*