# 2011 FORD F-150 — ELECTRICAL SYSTEM
> NHTSA complaint `1070382` · 2014-05-30 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** F-150
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 44,000
## Narrative
MY HEATED SEAT DRIVERS SIDE BECAME VERY HOT - CAUSING SMALL RED SPOT ON MY LEG. PULLED SEAT COVER WHICH HAD BECOME DISTORTED AND DISCOVERED HEATED SEAT ELEMENT HAD SHORTED OUT MELTING COPPER WIRING AND BURNING A HOLE IN FOAM SEAT CUSHION. ENDED UP REPLACING ELEMENT AND LEATHER SEAT COVER ON MY OWN JUST PARTS COST NEARLY $600. CONTACTED FORD CUSTOMER SERVICE THREE TIMES WITH NO RESPONSE. CHECKED GOOGLE SEARCH AND THERE ARE MANY PEOPLE HAVING ISSUES WITH THESE ELEMENTS. I SAVED COVER, AND ELEMENT AND HAVE PICTURES AVAILABLE.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*