← NHTSA complaints

2006 CHEVROLET HHR — STEERING

crash · 1074688 · 2014-06-12

Vehicle

Make
CHEVROLET
Model
HHR
Year
2006
Manufacturer
General Motors, LLC
Component
STEERING

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE POWER STEERING CHIMES AND THEN THE DASHBOARD DISPLAYS POWER STEERING. THE WHEEL IS BECOMING HARDER TO TURN ESPECIALLY IN CURVES AND MAKING TURNS. ON THE HIGHWAY THE WHOLE STEERING WHEEL ALMOST GETS SO TIGHT YOU CAN'T GET INTO ANOTHER LANE. ON THE STREET I CAN START THE CAR AND IT WILL RESET IF I LET IT SIT BUT THEN IT WILL JUST CHIME AGAIN AND GO RIGHT BACK OUT. THIS IS SO FRUSTRATING BECAUSE I CONTACTED GM CUSTOMER SERVICE ON SEVERAL OCCASIONS AND THE HOLD TIME IS CRAZY 3-4 HRS LISTENING TO MUSIC AND THEN BEING TOLD THAT THERE IS NO RECALL ON MY CAR AT THIS TIME BUT THERE IS A LIFETIME WARRANTY WHICH THE LOCAL DEALERSHIP WON'T HONOR OR EVEN LOOK AT THE CAR UNTIL THEY SEE IT ON CHEVY WEBSITE EVEN THOUGH SEVERAL REPS HAVE SENT EMAIL NOTICES TO THE GM LOCAL HEAD MGR. THEY SAID WE WILL LOOK AT THIS AS A CASE BY CASE. THIS IS VERY VERY UNSAFE. IT'S NOT LIKE GM IS NOT AWARE OF THIS ISSUE, THEN BEING TOLD THAT THE PARTS ARE NOT AVAILABLE AND THE RECALL NOTICES HAVE NOT BEEN SENT OUT YET, AND THEN BEING TOLD AFTER THEY FIXED THE IGNITION SWITCH PROBLEM IN MY CAR AND THIS WAS TAKING PLACE AT THE SAME TIME THAT THEY COULD NOT LOOK OR DO ANYTHING ABOUT THIS. GM IS AWARE OF THIS! I'M SCARED THAT I AM GOING TO BE DRIVING AND LOSE COMPLETE CONTROL DO I HAVE TO DIE BEFORE GM WILL TAKE RESPONSIBILITY FOR THIS. NOT LIKE THEY ARE NOT AWARE OF THIS ISSUE BECAUSE THEY ARE AND IT SHOULD BE FIXED! GETTING THE RUN AROUND IS SO FRUSTRATING WHEN THEY HAD MY CAR FIXING THE IGNITION SWITCH THAT W

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10597846
Machine
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