# 2013 FORD ESCAPE — AIR BAGS
> NHTSA complaint `1081181` · 2014-06-30 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** ESCAPE
- **Year:** 2013
- **Manufacturer:** Ford Motor Company
- **Component:** AIR BAGS
- **Miles at failure:** 5,700
## Narrative
CAR WAS DRIVEN IN THE MORNING AND RETURNED TO THE GARAGE AT ABOUT 1030AM.  APPROXIMATELY 4 HOURS LATER THE CAR ON FIRE, MY DAD'S NEIGHBOR WOKE HIM FROM A NAP,  THE FIRE DEPARTMENT WAS CALLED AND THEY CUT THE BATTERY LINE AND PUT THE FIRE OUT.  THE ENTIRE INSIDE OF THE CAR IS MELTED AND TOTALED.  THE FIRE DEPARTMENT INVESTIGATOR THE DAY OF THE FIRE SAID IT WAS "AIRBAG BRACKET ON THE LEFT SIDE ABOVE THE PASSENGER DOOR", AND THE ROOF ABOVE THE AIRBAG WAS A HOTSPOT.  FORD IS NOT BEING RESPONSIVE, THE DEALER REFERRED US TO THE TOLL FREE CUSTOMER SERVICE LINE.  THEY TOOK THE INFORMATION GAVE HIM A CLAIM NUMBER AND ASKED HIM WHAT HE WANTED!    MY DAD'S NAME ADDRESS AND PHONE NUMBER IS BELOW, I AM HIS DAUGHTER AND MY EMAIL ADDRESS IS BELOW.  HE IS 81 YEARS OLD AND VERY UPSET AND STRESSED ABOUT THIS.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*