TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE WAITING AT A TRAFFIC LIGHT, A VEHICLE CRASHED INTO THE REAR END AND PUSHED THE VEHICLE INTO AN INTERSECTION. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HER. THE CONTACT SUSTAINED INJURIES TO THE CHEST, KNEE AND A FRACTURED HAND. THE POLICE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE AIR BAG LIGHT ILLUMINATED THREE TIMES PRIOR TO THE FAILURE HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE AND AS A TEMPORARY REMEDY RESET THE LIGHT. THE CONTACT ALSO LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAG). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 45,000.