TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS INVOLVED IN A VEHICLE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO PROVIDE RESTRAINT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 168,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE CRASH WAS A HEAD ON COLLISION. THE DRIVER AND PASSENGER RECEIVED HEAD INJURIES, HEADACHES, LOW BACK AND LEG PAIN. THE CONSUMER HAD A HERNIATED DISC. UPDATED 4/30/2015 *JS