# 2004 FORD EXPLORER — VISIBILITY:GLASS, SIDE/REAR
> NHTSA complaint `1083079` · 2014-07-05 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** VISIBILITY:GLASS, SIDE/REAR
- **Miles at failure:** 108,800
## Narrative
UPON OPENING THE REAR GLASS HATCH, THE PASSENGER SIDE OF THE HINGE BROKE WHEN FULLY OPEN AND THE WINDOW  FELL DOWN, HITTING ME IN THE HEAD. THE PANEL BELOW ON THIS SAME WINDOW TO THE LEFT OF THE FORD LOGO PLATE HAD ALSO CRACKED ABOUT 6 MONTHS AGO.   *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*