# 2013 TESLA MODEL S — UNKNOWN OR OTHER
> NHTSA complaint `1083836` · 2014-07-07 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL S
- **Year:** 2013
- **Manufacturer:** Tesla, Inc.
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 4,000
## Narrative
BEFORE DEFECTIVE NEMA-1450 COULD BE REPLACED, I HAD A MELT-DOWN OF THE DEVICE WHILE CHARGING THE CAR. THE REASON FOR WRITING: LETTER RECEIVED TODAY (LETTER DATED 6/27/14) FROM TESLA SAYS THEY HAD DEVELOPED A SOFT-WARE UPDATE TO PREVENT THIS (AS WELL AS REPLACING THE PART).  MY INCIDENT HAPPENED AFTER MY SOFTWARE WAS UPDATED (I'M NOW 5.11, UPDATE WAS 5.8.4).    CLAIMS OF SOFTWARE PROTECTION SHOULD BE VALIDATED.   *JS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*