TL* THE CONTACT OWNS A 1996 HONDA CIVIC. WHILE DRIVING OVER A BUMP AT AN UNKNOWN SPEED, THE AIR BAGS DEPLOYED ERRONEOUSLY AND SHATTERED THE FRONT PASSENGER SIDE WINDOW. THE PASSENGER SUSTAINED INJURIES TO THE FACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000. UPDATED 8/28/14*CN THE CONSUMER STATED THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 11/12/2014 *JS