# 2012 DODGE CARAVAN — SERVICE BRAKES
> NHTSA complaint `1091184` · 2014-07-28 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** CARAVAN
- **Year:** 2012
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SERVICE BRAKES
- **Miles at failure:** 22,000
- **Speed:** 35 mph
## Narrative
DRIVING ONLY 10 MILES THE BRAKES SMELLED HOT. STOPPED AND CHECKED, TOUCHED THE LUG NUT AND BURNED FINGER  THEY WERE SO HOT. HAD IT TAKEN IN AND ROTORS WERE TURNED AND NEW BRAKE PADS. OLD PADS WERE GONE. NOW AT 31600 MILES THE SAME THING. TALKED TO DEALERSHIP AND THEY WILL GLADLY CHARGE US FOR NEW ROTORS AND PADS BUT ADMIT THE CALIPERS DO HAVE A PROBLEM.  SO FOR OVER $400 AND A TOW BILL THEY CAN HELP US. CALLED DODGE CUSTOMER SERVICE WITH NO RESULTS.     *JS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*