NHTSA complaint: 2007 FORD FOCUS — ELECTRICAL SYSTEM
I BOUGHT A FORD FOCUS 2007 CAR WHICH IS A LEMON BUT DIDN'T FALL UNDER THE ORIGINAL LEMON LAW DUE TO THE FIRST TRANSMISSION NOT GOING UNTIL 16 MONTHS. THIS CAR CURRENTLY HAS HAD A TOTAL OF 5 TRANSMISSIONS PUT IN WITH THE LAST ONE IN OCT 2013. WITH THE ONE TRANSMISSION- FLUID LEAKED ALL OVER MY DRIVEWAY WHEN I BROUGHT THE CAR BACK HOME FROM THE SHOP APRIL 11, 2011. THE NEXT MORNING I TOOK GARBAGE DOWN- DIDN'T SEE IT, FELL & BROKE MY WRIST TFCF TEAR, SUBSEQUENTLY RESULTING IN SURGERY & THE LOSS OF MY JOB AS WELL AS MUCH PAIN WHEN I NEVER HAD AN ARM ISSUE IN MY LIFE. ONE TRANSMISSION ONLY LASTED 6 WEEKS TOTAL. THE FIRST TRANSMISSION WAS AT AROUND 20-22,000 MILES. THIS BRAND NEW CAR DID NOT PASS MY FIRST PA INSPECTION-WHAT NEW CAR DOESN'T PASS AN INSPECTION? CAR WAS BOUGHT BRAND NEW & ONLY HAS 137,000 MILES CURRENTLY AFTER 7 YEARS. DRIVING DOWN THE ROAD, THE SEATBELTS WILL JAM OR COME UNDONE & OFF FOR NO REASON, HEADLIGHTS WILL COME ON & OFF AT TIMES, THE LIGHTER SWITCH ALMOST CAUGHT ON FIRE, WHEN THE CAR BATTERY WAS JUMPED IT MELTED SOME PLASTIC ON THE CAR, THE AIR BAGS SHOW AS BEING OFF ALL THE TIME AND NUMEROUS SAFETY ISSUES. WE HAVE CALLED FORD SO MANY TIMES INCLUDING AT THE VERY BEGINNING WHEN ALL THE PROBLEMS BEGAN & THEY HAVE REFUSED TO ACKNOWLEDGE OR HELP US. THEY (FORD CUSTOMER SERVICE) HAVE BEEN TERRIBLE TO WORK WITH-LACKING CARE/COMPASSION IN REGARDS TO OUR VEHICLE & SITUATION. WE WERE FORCED TO KEEP THE VEHICLE SINCE WE TOOK OUT A LOAN ON IT. I PAID $18,000 FOR THIS
National Highway Traffic Safety Administration — Office of Defects Investigation