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2012 DODGE RAM 1500 — ELECTRICAL SYSTEM

fire · 1097304 · 2014-08-13

Vehicle

Make
DODGE
Model
RAM 1500
Year
2012
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
45,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ON JULY 8, 2014 MY 2012 RAM 1500 CAUGHT FIRE WHILE PARKED IN MY DRIVEWAY AT HOME. THE VEHICLE WAS LAST OPERATED ON THE EVENING OF JULY 7, 2014. AT APPROXIMATELY NOON ON JULY 8, 2014 WHILE WORKING ON MY COMPUTER INSIDE MY HOUSE I DETECTED THE ODOR OF BURNING PLASTIC. I ASSUME IT WAS INITIALLY ORIGINATING FROM INSIDE MY HOUSE. AFTER INVESTIGATING I WALKED OUTSIDE AND FOUND THAT THE INTERIOR OF MY TRUCK WAS ON FIRE. I PUT OUT THE FIRE AND IMMEDIATELY CALLED THE LOCAL FIRE DEPARTMENT WHO RESPONDED TO ENSURE THAT THE FIRE WAS COMPLETELY OUT. I IMMEDIATELY CONTACTED MY INSURANCE COMPANY IN ADDITION TO THE LOCAL DEALER, JEFF D'AMBORSIO AUTO GROUP, I SPOKE WITH THE SERVICE MANAGER WHO IN TURN CONTACTED HIS REGIONAL MANAGER FOR GUIDANCE. I RECEIVED A LETTER DATE JULY 10, 2014 FROM THE CHRYSLER CUSTOMER CLAIMS RESOLUTION GROUP ADVISING THEY WERE IN THE PROCESS OF REVIEWING MY FILE. I WAS CONTACTED BY THE RESOLUTION GROUP AND ADVISED THE FILE WAS BEING TURNED OVER TO A GROUP, ISG, FOR FURTHER INVESTIGATION IN RESOLUTION. CHRYSLER ARRANGED TO HAVE THE VEHICLE TOWED ON JULY 12, 2014 TO THE JEFF D' AMBROSIO DEALERSHIP WHERE A REPRESENTATIVE FROM CHRYSLER WAS TO INSPECT THE VEHICLE. THAT INSPECTION TOOK PLACE ON TUESDAY, JULY 15TH. THE ORIGIN OF THE FIRE ACCORDING TO THE INSURANCE COMPANY FIRE INVESTIGATOR ORIGINATED IN THE PASSENGER SIDE DOOR PANEL AND RESULTED IN TOTAL DAMAGES OF $23,000 WHICH THE INSURANCE COMPANY DEEMED A TOTAL LOSS. MY INSURANCE COMPANY SETTLED A CLAIM BY PAYIN

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10621930
Machine
JSON-LD · Markdown