TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHEN THE PASSENGER ENTERED THE VEHICLE AND SHUT THE DOOR, THE AIR BAG DEPLOYED INADVERTENTLY AND STRUCK THE PASSENGER ON THE HEAD AND ARM. THE FAILURE CAUSED ALL THREE OF THE CHILD PASSENGERS AND THE DRIVER TO ENDURE HEAD AND EAR ACHES FROM THE LOUD NOISE OF THE AIR BAG DEPLOYMENT. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT HE HAD NEVER EXPERIENCED THE FAILURE; THEREFORE, THE VEHICLE HAD TO BE DIAGNOSED BY A DISTRICT MANAGER IN ORDER TO CONFIRM THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,100.